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Toll Free: (866) 571- 8288

Hours: 9:30am - 5:30pm (MDT)

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WARRANTY/RETURN POLICY

We make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and outstanding customer service. If you should experience a problem, question or concern, please contact us immediately.

• Merchandise is fully covered by our 90-day warranty policy. The warranty policy starts on the original date of purchase.

• Some of our merchandise is guaranteed with a manufacturer warranty.

• We agree, at our option, to repair or replace any defective merchandise during the 90-day warranty period.

• Defective products returned to us in its original packaging with all accessories and the owner manual will be replaced or repaired.

• Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.

• This warranty does not cover any defects or costs caused by:

         (1)       modification, alteration, repair or service of this product by any persons or company other than us;

         (2)       physical abuse to, overload of, or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the instructions;

         (3)       any use of the product other than that for which it was intended; or

         (4)       shipment of the product to us for service. This warranty does not cover labor costs.

• If the returned product(s) meets all of the above requirements, and we can't repair or replace it, then a refund will be issued less the shipping and handling costs.

• The 90 days warranty does not apply to free items that come with any purchases. There is no warranty for free items.

• A 20% restocking fees will apply on non-defective returns after 30-day from purchase date, and a cash refund will be issued.

• If non-defective items returned within 30 days are not in resalable condition due to use, then 20% restocking fees will also applied to the items.

• All returned items should include a note explaining the problem & the appropriate "return shipping address".

• All shipping expenses are the customer's responsibility. No returns sent COD will be accepted.

• If item received with shipping damages, please contact us within 7 days from receiving.

  We do not warranty shipping damaged parts after 7 days from receiving.