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Home >Warranty/Return Policy
WARRANTY/RETURN POLICY
We make
every effort to meet your high standards for quality products, accurate
descriptions, reliable shipping and outstanding customer service. If you
should experience a problem, question or concern, please contact us
immediately.
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Merchandise is fully covered by our 90-day warranty policy. The warranty
policy starts on the original date of purchase.
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Some of
our merchandise is guaranteed with a manufacturer warranty.
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We agree,
at our option, to repair or replace any defective merchandise during the
90-day warranty period.
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Defective
products returned to us in its original packaging with all accessories and
the owner manual will be replaced or repaired.
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Defective
products returned to us missing accessories or original packaging will be
replaced or repaired as received.
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This
warranty does not cover any defects or costs caused by:
(1)
modification, alteration, repair or service of this product by any
persons or company other than us;
(2)
physical abuse to, overload of, or misuse of the product or
operation thereof in a manner inconsistent with the use indicated in the
instructions;
(3)
any use of the product other than that for which it was intended;
or
(4)
shipment of the product to us for service. This warranty does not
cover labor costs.
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If the returned
product(s) meets all of the above requirements, and we can't repair or
replace it, then a refund will be issued less the shipping and handling
costs.
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The 90
days warranty does not apply to free items that come with any purchases.
There is no warranty for free items.
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A 20%
restocking fee will apply on non-defective returns after 30-day from
purchase date, and a cash refund will
be issued.
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All
returned items should include a note explaining the problem & the
appropriate "return shipping address".
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All
shipping expenses are the customer's responsibility. No returns sent COD
will be accepted.
If item received with shipping damages,
please contact us within 7 days from receiving. We do not warranty
shipping damaged parts after 7 days from receiving.
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